SANRAL stands for the South African National Roads Agency Ltd and they are responsible for the country’s national roads strategy, development and maintenance. They are a State Owned Enterprise – 100% by Government and report to the Minister of Transport.
The Gauteng Freeway Improvement Project (GFIP) is the project name given to the upgrade of the main freeway network of 185 kilometers within Gauteng, surrounding Johannesburg and Tshwane.
An Open Road Tolling gantry is a metal structure with two parallel frames a few meters apart that span the highway in one direction. Several cameras and e-tag readers hang from the gantries which are placed above the free-flowing traffic.
The cameras and readers are able to take pictures of the vehicle passing under the gantry and read any active e-tags in the vehicle. When a vehicle passes under a gantry, its details (e.g.: registration, vehicle model, e-tag number – if active) are sent to the Transaction Clearing House (TCH) for processing.
Bakwena signed a Concession Contract with the South African National Roads Agency Limited (SANRAL) to construct, manage, maintain and upgrade the N1 and N4 roads on the 4th October 2000, and to date have successfully met and exceeded expectations on the routes. This to ensure the N1 and N4 routes are at a world-class level.
Customers are advised that outside of the GFIP network, they are required to pay at the various toll plazas and not go through the e-toll lanes. If e-toll lanes are used, the toll administration fee will apply to these already expensive toll plaza charges.
Customers will pay the “standard tariff” as per the Government Gazette. Hertz will, however, be adding an administration fee onto the “standard tariff” to enable the recovery of system development costs and also the resources necessary to manage e-toll compliance. Hertz does not apply “capped” toll charges.
Possible delays in e-tolling information from SANRAL could result in charges (if incurred), being billed up to 60 days post-rental.
All the systems are monitored in real-time. In the event an e-toll gantry point passage fails due to a power outage, the backup system takes over while SANRAL service engineers attend to the fault immediately.
Unfortunately, it is not possible to use your own personal e-tag in our vehicles. Our vehicles are not fitted with e-tags. We have switched to the tag-less video billing solution. Our entire fleet has been registered with SANRAL and receive the gantry toll transactions from them daily. The gantry cameras reads the vehicle license plate and send us the toll transactions accordingly on to the owner of the vehicle. We then bill the toll transactions out to our clients. Clients need to settle their toll gate transactions directly with the relevant Toll plaza and not go through the e-tag lanes.
When renting our vehicle you agree to the Hertz rental terms and conditions which include the payment of tolls. Your refusal to pay for the billed toll charges will therefore result in breach of contract and we will take legal action against you for the recovery thereof.
Should you wish to express your opposition to e-tolls while using a Hertz rental vehicle, we would suggest you travel on the alternative roads and thereby avoid paying any e-toll costs to SANRAL.
There will be no increase in our deposit payable at time of vehicle collection, as Hertz bills e-tolls on separate sundry invoices once the rental has been closed. E-toll costs are like a tax that we must collect and pay to SANRAL. They will not influence our rental rates.
E-tolls have not been scrapped by the Government and we as a company continue to receive e-toll billing from SANRAL. In light of this, please be advised that all e-toll charges are valid and remain for the clients account.